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FAQ

Smilehandyy being one the leading household service provider in UAE makes it extremely easy for the people to get the service of their choice in a hassle free way. We have a dedicated online member login area for all the customers, so you can easily book new visits, reschedule existing visits, edit your service preferences with the simple click of a button.

We provide our customers with numerous payment options. We accept payments by customers either by debit card, credit card, internet banking, cheque, or even by means of cash as per their convenience after the completion of task.

Absolutely! We only bring in the professionals who have been recommended and certified by experts. We conduct a thorough procedure to check referrals, licenses, and do background checks of each and every service provider. Professionals who have completed the assessment test and have sound experience of working in particular field are allowed to work with Smilehandyy.

Just give us a call 48 hours in advance before the scheduled timing. In case you fail to notify us beforehand you have to pay full charge for the booked service.

If you see a problem while the team is in your home or you are not satisfied with the service we have offered, please notify our customer support team within 24 hours of the service, and we will send the team back out who will make immediate efforts to correct the problem and enforce our guarantee.